Frequently Asked Questions

Please see below for some of the more commonly asked questions, if you need more information please call or email us.

How do I contact you?
You can contact us by email [email protected] or by phone 021 374 482

What payment methods do you offer?
Credit Card
We currently accept visa and mastercard

Internet Banking
We will provide you with our bank account details, please note that your order will not be delivered until the funds clear our account.

Can I open an account?
Yes if you are a business or organisation please contact us to discuss this further.

How will my gift be packaged?
Your gift will come presented in one of our black or white gift boxes, finished with complimenting ribbon and one of our standard gift cards.

Where do I write my message for the card?
As you go through the checkout there will be a box for you to write your message.

How do I know if you have received my order?
After you have placed our order you will receive a confirmation email.

Can I specify delivery date
Yes as you go through the checkout this is a required field, please make sure you have read the deliveries page to ensure your order can be delivered on the specified date. If you have selected a date but have placed your order after the cut off time for the day. It will be delivered the next business day.